At FNB COOPER, we recognize that privacy and security of personal financial information is a concern to our customers. We have taken care in establishing and implementing policies and procedures to protect this information.
Your privacy is considered in all aspects of our business. Our employees are informed of their responsibility to protect confidential customer information. Appropriate disciplinary policies are in place to help enforce employee privacy responsibilities.
FNB COOPER receives and retains nonpublic personal information about its customers through many sources, such as information on applications and other forms; information about customers’ transactions with us, our affiliates, or others; and information we receive from a consumer reporting agency (i.e., a credit bureau). We limit the use and collection of this information to that which is necessary to maintain and administer financial services, provide excellent service, and offer new products and services that may be of benefit to our customers.
FNB COOPER does not disclose any nonpublic information about our customers or former customers to anyone, except as permitted by law. We do not share specific personal customer information with independent companies for any other purpose without the customer's consent, except when required by law, regulation, or court order.
FNB COOPER may collect information volunteered by you during the application and information request process. In an effort to offer you the best and most current banking opportunities, we may contact you directly with news about products, services, and special promotions. If, for any reason, you would like to be taken off our internal mailing list, please contact us at FNB COOPER, P. O. Box 349, Cooper, Texas 75432(903)-395-2131
FNB COOPER restricts access to nonpublic information about our customers to those employees who need to know that information in order to provide products and/or services to our customers. In addition, FNB COOPER maintains physical, electronic, and procedural safeguards that comply with federal standards to safeguard the nonpublic personal information of our customers and former customers.
NOTICE: FNB Cooper will never request customers to update their account information via e-mail. If you receive a request of this nature, please contact the bank immediately. Also note, any e-mail message sent via this web site is sent via normal e-mail and is not encrypted. Please do not include any sensitive information such as account numbers, usernames or passwords in the e-mail.